"Be quick in the forgiveness from your Lord, and pardon (all) men - for Allah loves those who do good."

[Surah ali Imran; 3:133-134]

And Allah loves us to have hearts that are ready to forgive.

The Prophet (SAW) once asked his companions:

"Do you know what will cause you to have high walled palaces in Paradise (as a symbol of great reward) and will cause you to be raised by God?"

When they replied in the negative, he said,

"To be forgiving and to control yourself in the face of provocation, to give justice to the person who was unfair and unjust to you, to give to someone even though he did not give to you when you were in need and to keep connection with someone who may not have reciprocated your concern."

Similarly the Prophet (SAW) said that:

"The best of people are those who are slow to get angry and quick to forgive. On the other hand the worst of people are those, he said who get angry quickly but are slow to forgive".

The characteristic that makes a person most likely to forgive is the purity of his or her heart. Apologies must be accepted,

The Prophet (SAW) said that:

"Whoever apologises to his brother and that apology is not accepted, then the person who refuses to accept the apology bears the sin of one who takes the property of another unjustly."

"But indeed if any shows patience and forgives that would truly be an exercise of courageous will and resolution in the conduct of affairs."

[surah 42:43]